Report Platform
Report platform provides citizens a map-based portal to send specific fixing issues to the responsible departments or individuals. When building the portal, it is essential to link certain types of complaints to the responsible person in the city organization. Typically, the platform sends response to the user within a certain time limit about how the issue can/cannot be solved.
Basic Information on the Method
Mode of communication
Online
Group size
31 and more
Geographical scale
Public space, Neighbourhood, City
Skills required
Basic, Average
Resources needed
Medium, High
Level of Involvement
Level of involvement
Consult
Type of knowledge enabled
Divergence (Broad public)
Additional Criteria
Planning phase
Initiatiion, Implementation, Evaluation & Research, Maintenance
Methodological approach
Diagnostic, Organisational